Utilities

Delburne Utility Bills

 

Utility bills which includes water, sewer, garbage and recycling charges are sent out monthly.

Utility charges will only be in the name of the landowner.  If you are a renter, coordinate with your landlord to receive the monthly utility bill. 

If you need your water services turned on or off, please contact us at 403-749-3606 or village(at)delburne.ca to make arrangements for this service. 

Water Turn On or Turn OFF fees:

Turn On Fee $50.00
Turn Off Fee $50.00

 

The Water, Sewer & Garbage Bylaw

 

For information regarding Metered Water Service Charges and Sewer Service Fees please see Schedule A, Pages 3 & 4 of Bylaw No. 1161-2020, the Fees & Charges Bylaw.

 

Sewer Maintenance:
 

To keep our sewer system functioning, please do not flush anything down the toilet except for toilet paper. Learn more about non-flushables and maintaining our sewer system by viewing this info sheet:

Delburne in Detail - Non-Flushable Items

 


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Locating Utilities - Alberta One-Call

Whether you are landscaping, building a new fence or deck, or simply planting a garden, disturbing the ground on your property can cause damage to a buried utility. Some utilities are buried mere centimetres below the surface.

The result of a contact with a buried line can range from loss of an essential service for you or your neighbours to serious injury or fatalities. The financial costs of repairing any damage you cause to a buried utility will be borne by you, the excavator. Before you disturb the ground for any reason:

 
Know What's Below

Contact Alberta One-Call to request that the buried utilities on your property be located and marked at least three full working days before you plan to dig. Remember that during the busy Spring or Fall seasons, it may take longer for utility owners to respond, so contact them early. 

Alberta One-Call will send a ticket to the Village of Delburne to locate the water & sewer lines on your property. Please give Public Works three working days to fulfill your request. 

To submit a locate request via phone, contact Alberta One-Call at: 1-800-242-3447

Alberta One-Call is recommending that homeowners fill out an online locate request form as they are experiencing a higher call volume.

Visit their site at the link below:

Alberta One-Call

Electricity & Natural Gas Utilities:

 

If you are new to Delburne or you are interested in your options regarding electricity and natural gas retailers & distributors, check out the informative websites below. 

 

Utilities Consumer Advocate 

The Office of the Utilities Consumer Advocate has a mandate to educate and mediate for Alberta’s small business, farm, and residential electricity, natural gas and water consumers, and advocate for energy consumers.

  • We educate through a wide range of outreach and engagement activities.
  • We advocate by representing the interests of residential, farm, and small business consumers in regulatory proceedings.
  • We mediate disputes between consumers and utility companies and have a team of mediation officers who provide advice and information on energy-related issues like energy choice and charges on a utility bill.

To view the UCA site, click the link below:

Utilities Consumer Advocate

 

Energyrates.ca 

Energyrates.ca is Alberta-based and is Canada's largest unbiased energy review website. Their site lists all retailer electricity and natural gas options for each deregulated Canadian market.

Energyrates.ca can assist you to quickly find out what electricity and natural gas offerings are available in Delburne. The Alberta energy rates comparison form will give you the local rates.

For more information, visit their website at the link below:

Energyrates.ca

 

ATCO Energy

 

ATCO Electric is the wire services provider for Delburne. They deliver electricity to nearly 227,000 customers in north and east-central Alberta. They also read your meter, install and maintain the street lights that keep our community safe and so much more.

Website: ATCO Electric

Phone: 1-844-687-2826

Power Outages: 

Visit: ATCO - Power Outages & Emergencies to download their My ATCO Electricity - Track & Report Power Outages App or Phone: 1-800-668-5506

 

ATCO Gas is the proud provider of natural gas service to over 1.1 million customers in almost 300 communities across Alberta, including Delburne. As your natural gas distributor, they have a number of ways they can help with your natural gas needs.

Website: ATCO Gas

Phone: 1-844-687-2826

ATCO Gas Emergency: 1-800-511-3447