Utilities

Utilities

This page has information related to utility services provided through the Village of Delburne. 

For information about internet, gas, and electricity visit our Other Utilities page.

If you are digging and require utilities to be located, visit our Locate Utilities page.

Water restrictions take place from May 1st to October 1st.
For more information visit our Water Restrictions page.

From May to October, Delburne offers two Utility Rebate programs:

If you have a water emergency, please contact Public Works at 403-749-3607.

 

 Delburne Utilities

The Village of Delburne bills at the beginning of every month for the previous month's services. 

The services are as follows:

  • Basic Water Distribution
  • Water Consumption 
  • Sewer
  • Garbage
  • Recycling
  • Yard Waste Trailer/Eco Station

Delburne's utility services are regulated through the Water, Sewer, & Garbage Bylaw.

The current service rates can be found in the Fees & Charges Bylaw.

For information about waste disposal, visit our Garbage & Recycling page.

Utility accounts are in the name of the property owner(s). Utility bills will not be sent to renters.

Property owners must coordinate with renters regarding utility bill payments. Unpaid utility accounts are the responsiblity of the property owner. 

A Utility account which is 60 plus days in arrears will have the balance transferred to the property tax account and a $50 administrative fee will also be applied. To ensure the account remains in good standing, we recommend that property owners collect utility payments from their renters and directly pay the Village. 

If you wish to have your renter access your utility account information, such as the balance owing or water consumption rate, please send a signed letter to the Village (Box 341, Delburne, AB T0M 0V0) outlining the following:

  • Your name
  • Street Address
  • Utility account number
  • Renter's name(s)
 

Receive your Utility Bill by E-mail

Property owners may receive their monthly utility bill by email instead of through the mail.

To sign up, fill out and return the Utility E-billing form. Please add billing(at)delburne.ca to your safe contacts list. 

Click below to download the form. *If you own mulitple properties, please fill out one form for each account.

Delburne Utility E-Billing Form
 
 

Utility Bill Payments

The Village of Delburne does not have an automatic withdrawal option for utility billing. Due to our banking system, we cannot accept payment by an email money transfer.

Here's how you can pay your utility bill:

  • In person at the Delburne Municipal Office (2111 20th St) during business hours. Payment can be made by cheque, cash, debit or credit card. For credit card payments a 3% service fee is applied.
  • Delburne Municipal Office door after-hours dropbox: Put your cheque or cash along with the top portion of your invoice in an envelope and place it in the after-hours dropbox of the front door of the Municipal office (2111 20th St).
  • Online Banking with Servus Credit Union, Scotiabank, and ATB Financial. Unfortunately these are the only three financial institutions that take Delburne Utility bill payments as they do not charge fees to municipalities. 
  • OptionPay - pay by credit card online. A 3% service fee is applied. Click the logo to pay.

Optionpay Logo 600dpi-1 municipal bills.png

 

 

If you have any questions about utility bill payments, contact our office at 403-749-3606 or email: billing(at)delburne.ca.

 

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